Whole-system duct and dryer vent check with before-and-after photos - you see exactly what came out of your vents
That "$99 whole-house special" is a bait ad - the real number appears once they are in your hallway, or the "clean" is a shop-vac at the register. We photograph the inside of your ducts before and after instead.
The CleanRun Air Duct Cleaning Gilbert Guarantee
We stand behind every job we do in Gilbert because we’ve documented every duct run since 2013. When our crew leaves your home, you get a written price you agreed to before we touched a single panel, a photo record showing the inside of every duct run before and after, and a 365-Day Done Right Promise in writing. Not a policy that needs manager approval. Not a handshake. A written guarantee that if the work isn’t right, we’ll make it right. That’s Haven Standard Clause 1 in practice, and it’s how we’ve served over 52,000 homes without a single “call for pricing” conversation.
What’s Covered
- Workmanship on every duct run, register, and plenum. If a connection loosens, a seal fails, or debris remains visible in your photo record within 365 days, we return and correct it at no charge.
- Parts and equipment we install or handle. Any component from our trade-recognized roster, Rotobrush, Nikro, Abatement Technologies, Honeywell, Aprilaire, or Guardsman, is covered against installation-related failure for the full guarantee period.
- Cleanup and property protection. We cover flooring, move furniture with care, and leave the work area as we found it. If we don’t, the photo record will show it, and we’ll make it right.
- On-time arrival with named, verified technicians. Haven Standard Clause 3 means you know who’s coming before they arrive. Background-checked, uniformed, and identified by name. If we miss the window without calling ahead, that’s on us.
- Honest pricing with zero bait-and-switch. The written price you receive before any work starts is the price you pay. No per-vent add-ons, no “discovered problems” after the van is in your driveway. One flat price per system, agreed in writing, every time.
Our Satisfaction Promise

If something about the job doesn’t sit right with you, call us at (520) 666-7643. A live person answers, 24/7, and we’ll schedule a return visit within 48 hours. Tomas Reyes or a senior technician will walk the job with you, compare the work to your photo record, and fix what’s wrong. No manager approval needed. No forms to escalate. The 365-Day Done Right Promise is printed on your job record, and we honor it because our reputation in Gilbert depends on it. We’ve had homeowners in Power Ranch call us back because a register wasn’t seating flush after cleaning. We’ve had families in Agritopia ask us to re-check a return plenum that was making noise after we left. In every case, we showed up, we looked at the photo record together, and we made it right. That’s not exceptional service for us. That’s the baseline.
Before
AfterLicensed & Insured Backing
Licensing and insurance aren’t marketing badges for us. They’re the floor that makes everything else possible. Our state-issued license means we’ve met Arizona’s requirements for HVAC and ductwork contractors, including liability coverage and bonding that protects your property while we’re in your home. If a technician damages drywall accessing a plenum, or if equipment fails in a way that affects your system, the coverage is already in place. You don’t chase us for reimbursement. You don’t hope we “make good.” The insurance and bond handle it, and we handle the paperwork. That’s what “licensed and insured” actually means when the paperwork is real and current, not buried in a footer. We publish our credentials because Tomas Reyes believes you should verify them before you let anyone into your duct system.
How We Document Every Job

Since our first job in 2013, we’ve photographed the inside of every duct run, before and after, on every visit. The camera shows a 3-inch debris build-up at the first elbow, or it shows a clean duct that didn’t need aggressive cleaning. Either way, you see it. The images are delivered as part of your standard job record, along with the written scope and your written price. This documentation is what separates real negative-pressure extraction from vacuum noise. A competitor can claim they “cleaned your ducts.” We prove what happened inside them.
Free Second Opinion: Haven Standard Clause 2
Bring us any competitor’s written estimate for air duct cleaning, dryer vent cleaning, HVAC cleaning, duct repair and sealing, or air quality and sanitizing in Gilbert. We’ll put our own number next to it in writing, line by line, so you can compare scope against scope. No charge. No obligation. We do this because “call for a quote” doesn’t exist in our brand, and we believe you deserve to see how pricing actually breaks down before you decide. We’ve sat at kitchen tables in Seville and Morrison Ranch and shown homeowners that a $89 coupon becomes $600 once per-vent fees and “sanitizing upgrades” get added. Our written price is flat per system. Theirs often isn’t. The second opinion makes that visible.
What the 365-Day Done Right Promise Actually Covers

Here’s the plain language: if our workmanship fails, we fix it. If our documentation missed something, we document it again. If you’re not satisfied that we delivered what we promised, we return and make it right. The promise is not a satisfaction survey. It’s not a request for a review. It’s a written guarantee that travels with your job record, and it’s backed by the full H.A.V.E.N. Standard that governs how CleanRun operates in Gilbert. Haven Standard Clause 1 is upfront pricing. Clause 2 is the free second opinion. Clause 3 is verified crews. The 365-Day Done Right Promise sits above all of them as the umbrella that says: if we didn’t meet our own standard, we own it.
Why We Don’t Do “Call for Pricing”
Every air duct cleaning company in Gilbert says they offer “free estimates.” Most mean they’ll send a technician to your home, look at your system, and then pressure you into a same-day decision with a price that expires when the van leaves. We don’t do that. We provide a written price before any work starts, every time, under Haven Standard Clause 1. The price is based on your system type, your square footage, and the services you need. It’s flat per system. No per-vent math. No surprise add-ons. If you want to think it over, you have the paper. If you want a second opinion, Haven Standard Clause 2 applies. The guarantee only activates after you agree to the price and we perform the work, but the pricing transparency is what makes the guarantee meaningful. You can’t hold someone accountable to a number they wouldn’t put in writing.
Equipment We Guarantee

Our crews use professional-grade tools from trade-recognized brands: Rotobrush rotary cleaning systems, Nikro negative air machines, Abatement Technologies HEPA filtration, Honeywell and Aprilaire whole-home air quality components, and Guardsman protective and finishing products. We name these brands so you can look them up independently. We don’t invent performance claims beyond manufacturer specifications. What we guarantee is that the equipment is used correctly, maintained between jobs, and operated by technicians trained on its specific application in Arizona’s desert climate, where dust load and thermal expansion put unique stress on duct systems in Gilbert homes.
Your Job Record: The Real Warranty Document
When we finish, you receive a complete job record: the written price you agreed to, the written scope of work performed, the before-and-after photo record from inside every duct run, and the 365-Day Done Right Promise printed and signed. This is your warranty document. Not a web page. Not a policy PDF buried on a server. A physical or digital record tied to your specific address, your specific system, and your specific technician. If you need to invoke the guarantee, you have everything required in hand. We’ve processed claims from homeowners in Val Vista Lakes who found our paperwork three years later and still got a return call because the documentation was clear and the promise was real.
Questions About Our Guarantee?

Call (520) 666-7643. A live person answers, 24/7. Ask about coverage for a specific service. Ask how the photo record works. Ask what happens if you’re not home during the return visit. We’ll answer directly, because the Haven Standard doesn’t work if homeowners don’t understand what they’re buying. Tomas Reyes still takes calls from Gilbert homeowners who want to talk through the guarantee before scheduling. That’s part of the job.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Gilbert, serving Gilbert since 2013.




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